Galaxy S10 Users are reporting an issue with their device after the most recent Security patch software update. Mostly Verizon and AT&T Subscribers Affected. This update causes the users to be locked out of their smartphones and they cannot seem to get past the lock screen to post the update.
Post the update, the Samsung phones restart taking the user to the lock screen that needs them to enter the pin or pattern as face unlock and the in-display fingerprint scanner is disabled after a fresh boot. Because of this bug, users aren’t able to get past the password screen and have reported the problem on Reddit and on Samsung’s community page.
A few users on the Samsung community took their S10 device to Verizon to get it to reset while someone managed to reset the device using the suggested method.
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