You may know that some brands of equipment are easier to repair than others, but an influential publicity team may have just confirmed your guess. The Verge notes that the U.S. Public Interest Research Group has released a serviceability report card that assesses the ease of repair of devices (based in part on France’s repair scores) and companies’ overall stance on repairs across major laptop and phone brands. score. As you might guess, Apple, Google, and Microsoft are doing poorly, with a D-rated iPhone , and an F-rated — their historically sealed designs, lack of parts, and lobbying for right-to-repair legislation haven’t worked for them Win any score.
No company on the report received an A grade. However, there are some bright spots. Laptops from Acer, Asus, Dell, and Lenovo all received solid B grades for easier access to repair rights and fewer objections to repair rights, while Motorola was the only one to receive this for its relatively repairable phones. A mobile phone manufacturer of grades. HP and Samsung received C grades each.
PIRG’s goals are clear. As with its campaign to open up ventilator repairs, the interest group wants PC and mobile phone makers to incorporate repairability into their designs, after-sales services and politics. PIRG believes that products that are easier to repair can reduce e-waste and save money.
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The tech industry is already evolving to some extent. Governments have stepped up pressure on IT companies to accept a “right to repair”, including a plan to enforce laws that support repairs. Some companies are already changing their stance, if in part to block potential legislation. Apple will start selling parts to customers this year, and Microsoft’s newer Surface devices are relatively simple to repair. PIRG’s influence may still help, but it’s not alone in pushing the tech world toward better maintainability.